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7 Eleven Japan Case Study Answers


as DSD that is through information knowledge expertise with their business functions todeliver frequent product services of varied items and the engagement assurance given to thecustomers.The advantage of successful and improved implementation of chain Seven-Eleven effectivelytripled the buying power and also accessed new products.. The distribution systems of Seven-Eleven were re-engineered and the Combined Distribution Centers (CDC) have beenintroduced by the company to better manage the flow of products into the stores. With theimplementation of CDC and DSD (Door Store Delivery) centers allow smoothing of distribution operation to the stores and the provision of better quality and better informationof supply and deliveries is available and the control of the supply chain is achieved. Theimplementation of technology POS (Point of Sales) helps to move ahead and give addational boost to the profit of seven-eleven.


Seven-Eleven Japan Company was founded in the year 1973 and had its first store inTokyo, and by the year 2004, Ito-Yokado group owned the company and thus, managedsuccessful supermarkets in Japan and that, Seven-Eleven had realized unique growth in the


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Supply Chain Management
Case Study 1 Seven-Eleven Japan Co.
Seven-Eleven is a famous convenience store. And it is set up its first store in Tokyo in May 1974, it was found by Masatoshi Ito, the company was first listed on the Tokyo Stock Exchange in October 1979 It had increased its share of the convenience shore market since it opened. It success is greatly contributed to its careful planning, and its information system as well as distribution system.
Q1 A convenience store chain attempts to be responsive and provide customers what they need, when they need it, where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risk in each case?
Q3. What has…show more content…

Hence reduce the inventory holding cost.
Seven-Eleven uses scanner terminal to read bar codes and record inventory. It is an advanced level of inventory management. This allowed a store manager to forecast sales corresponding to each order accurately.
The supplier of each shop won't delivery inventory to appropriate shop directly, instead of delivering them to the distribution center, the distribution center then distribute inventory to appropriate store. This can minimize the trucks as well as transportation cost
Information infrastructure
Seven-Eleven Japan attributed a significant part of its success to the Total information System installed in every outlet and linked to headquarter, suppliers, and the Seven-Eleven distribution centers. In 1982, Seven-Eleven became the first company in Japan to introduce a POS system comprising POS cash registers and terminal control equipment. Until 1991, an integrated services digital network (ISDN) was installed. Linking more than 5000 stores, it became one of the world's largest ISDN systems at that time. The information system allowed Seven-Eleven stores to better match supply with demand.
In 1987, the in-store payment of Tokyo Electric Power Bills is introduced. The company then expanded its utilities that customers could pay their bills in the stores Other than providing services for customers, Seven-Eleven used its information infrastructure to

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